We have fabulous opportunity for you to join our Resales team, supporting our customers to achieve their home ownership goals. As a Shared Ownership Sales Executive you will deliver a fantastic customer focused experience to current and potential customers, promoting our home ownership services all the way! What you’ll do Managing all shared ownership resales activity, progressing sales and achieving targets Assessing potential customers ability to purchase properties, guiding through the agreed approval process Supporting with marketing and campaigns relevant to each sale, including resales, staircasing and statutory sales campaigns Keeping accurate records on statutory sales and resales transactions, supporting monthly and annual reporting Attending open days, launches and other sales activities.
What you’ll do;
- Support and coach a small team through complex sales cases
- Manage smooth, compliant transactions from start to finish
- Write and review listings and campaigns that attract the right buyers
- Keep trackers and forecasts updated to spot risks early
- Champion smarter ways of working using Salesforce and digital tools
Why join us;
You’ll be part of a team that’s supportive, inclusive and always learning. We share knowledge, celebrate wins and help each other grow. You’ll have space to develop and the freedom to shape how we work. Be part of one of the UK’s top 10 Great Places to Work!
You have Experience in;
- Shared ownership re-sales and affordable home ownership
- Experience in end-to-end property sales
- Strong leadership skills to coach and motivate others
- Great knowledge of compliance and affordable housing rules
- Confidence using Salesforce and interpreting sales data
- A knack for writing clear, engaging sales content
To deliver a professional, efficient, and customer-focused staircasing and resales service for shared ownership properties, ensuring compliance with legal, contractual, and regulatory requirements while maintaining high standards of customer satisfaction.
We have fabulous opportunity for you to join our Statutory Sales and Resales team, supporting our customers to achieve their home ownership goals. As Property Sales Progressor (known internally by us as Statutory Sales Executive), you’ll meet (and exceed!) our sales income and targets as you deliver a fantastic customer focused experience to current and potential customers, promoting our home ownership services all the way!
Typical day as a Statutory Sales Executive
- Managing all sales activity, progressing sales and achieving targets.
- Assessing potential customers ability to purchase properties, guiding through the agreed approval process.
- Supporting with marketing and campaigns relevant to each sale, including resales, staircasing and statutory sales campaigns.
- Keeping accurate records on statutory sales and resales transactions, supporting monthly and annual reporting.
- Attending open days, launches and other sales activities.
You bring
- A property sales background, with experience across marketing and sales.
- You’ll know your resales from your staircasing to statutory sales, confident to progress from start to finish.
- Be a people person with superb customer service and interpersonal skills.
- An understanding of the mortgage process, financial assessments, intermediate, outright and affordable home ownership schemes.
- Comfortable working with digital marketing media or can quickly learn.
Home, a place where you belong
In our exciting new role of Senior Property Sales Executive, you’ll lead from the front, guiding customers and our colleagues as the go-to expert in everything from shared ownership to staircasing, tenant sales and retirement sales. You’ll be our expert, coach, and fixer, helping us hit our targets while delivering an experience customers say is “outstanding.”
This role does not involve direct people management but coaching and leadership is required.
If you want to guide a brilliant team, improve how we work, and be a key part of something that changes customers lives, we’d love you to join us!
Typical day as Senior Property Sales Executive (know as Statutory Sales internally)
- Leading and guiding a small team of Sales Executives and Assistants, supporting complex cases and helping your team to build their confidence and knowledge through regular coaching.
- Managing and driving the end-to-end sales process, making sure every transaction is smooth, compliant, and leaves customers feeling supported as they take the big step towards owning their home.
- Writing and reviewing sales listings, materials, digital content and campaigns to make sure they’re accurate, engaging, customer-friendly, and land on time.
- Keeping trackers, forecasts and performance data updated so we stay on track, spot risks early and ensure sales transactions run smoothly.
- Championing smarter ways of working, helping us use digital tools like Salesforce and Marketing Cloud to save time and deliver great service.
- Representing our statutory sales team at events and meetings, bringing our work to life and showing how we help customers and communities thrive.
We have a fantastic opportunity for an experienced Sales Progression Manager (known internally by us as Lead Statutory Sales Executive) to lead a team responsible for affordable home ownership resales, staircasing, remortgages, tenant sales and transfers of equity. In this role, you’ll apply your expertise in sales progression to help drive our team towards achieving positive customer journeys and exceeding sales targets.
Key responsibilities include being a primary contact for customers, providing exceptional customer service, addressing service requests and complaints promptly, and improving work quality overall.
A place to make things happen
Location: Peterborough, Hybrid
Salary: £29,273 per annum
Permanent, 35 hours per week, Monday – Friday 9am to 5pm
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers – and our people.
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.
About the role
As a Property Sales Progressor, you’ll work closely with the Sales Team to ensure smooth, efficient transactions across new-build, resale, and shared ownership homes. From reservation to exchange, you’ll coordinate with customers, solicitors, and stakeholders to keep everything on track.
Your organisation, proactive mindset, and commitment to great service will be key to meeting targets and delivering a seamless customer experience. Experience in housing or secondary sales processes – such as staircasing, Right to Buy/Acquire, or remortgaging – would be a bonus, helping you hit the ground running.
You’ll play a vital role in helping Accent create high-quality homes and thriving communities – bringing ideas and initiative to improve how we work and enhance satisfaction every step of the way.
What’s in it for you?
- Satisfying Work: We’ve helped over 200 people move into their new homes this year and you will play a vital role in supporting the process while enjoying the variety of a fast-moving role.
- Targets & Rewards: Progress sales through to completion in 70 days, and with a strong build pipeline, you’ll enjoy a continuous flow of customers to support.
- Customer Relationships: Get to know your customers personally, providing a seamless experience as you guide them through the process and facilitate their next steps in homeownership.
- Great Career Step: This is an excellent opportunity to build your career in Property Sales with a company that values your contributions.
To view/download the job description please click here.
Salary
The salary for the Property Sales Progressor is £29,273 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
- Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Proven experience in a sales or customer service environment, ideally within the housing or property sector.
- Proficient in Microsoft Office, including Word, Excel, and Outlook, and experience in maintaining accurate database records.
- Excellent communication skills, both written and verbal, with the ability to build positive relationships with customers and external stakeholders.
- Knowledge of the conveyancing process.
- A proactive attitude, with a commitment to providing exceptional customer service and meeting performance targets.
Property Sales Progressor Interviews
We want your candidate experience to reflect who we are – a place to grow, a place to thrive, a place to be you.
Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations.
Planned date: 23rd July
We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email:
“PeopleServices@accentgroup.org”.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.