Salary: £15,000 pa (£25,000 FTE)
Hours: Part time (21 hours)
Location: Hybrid, with minimum one day a week in our Kingston Upon Thames office
Benefits: 24 days leave, plus bank holidays (FTE) and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
As a Sales Administrator, you’ll play a key role in supporting our Sales Team and keeping our sales journey running smoothly from initial point of enquiry to completion. You’ll be the first point of contact for our residents and buyers, confidently handling incoming enquiries via phone and email and delivering a friendly, professional experience. You’ll manage and track each stage of the sales process, making sure all information is accurately recorded and all parties are kept informed along the way. You’ll also be responsible for keeping our property adverts up to date, processing invoices and purchase orders, and ensuring all administrative tasks are completed efficiently and on time.
Duties will include:
- Act as the first point of contact for incoming sales enquiries.
- Support the sales process by assisting in the preparation of offer packs, sales packs, and Key Information Documents (KIDs).
- Create and update marketing content for adverts, ensuring adverts are accurate and aligned with current sales activity.
- Maintain accurate office records and database systems, including processing invoices, purchase orders, and tracking expenditure against budgets.
- Liaise effectively with external stakeholders such as parish councils, local authorities, and other relevant stakeholders to support sales activity and compliance.
- Compile and collate statistical information including CORE forms.
- Ensure anti money laundering and ID checks are carried out where necessary.
About you
You will be highly organised, with a strong attention to detail and a positive, can‑do approach. You’ll have excellent written and verbal communication skills and always present yourself in a friendly and professional manner. You’ll work well as part of a team and communicate clearly and confidently with colleagues and customers.
You will also need:
- GCSE standard or equivalent, including English and Math’s Grade c or above.
- Previous administrative experience.
- Knowledge of the Shared Ownership product.
- Competent in the use of database and Microsoft Office packages.
- Be able to organise and carry out a range of office administration duties.
- Be self motivated to complete tasks/projects and to work to high standards.
A personal note from Emily Moss, your hiring manager
We are a small but friendly Sales Team who work closely together, support one another, and genuinely enjoy what we do. This role would suit someone who likes helping people and wants to play a meaningful part in supporting our residents and buyers, making sure they feel informed, supported, and looked after throughout their journey. If you’re looking for a role where you’ll feel welcome, valued, and part of a close‑knit team, we’d love to hear from you.
Annual Leave: Starting at 24 days, plus bank holidays (pro-rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe’s employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
- Flexible working opportunities
- Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle to Work and Car Leasing Scheme.
- Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- 3 x Life Assurance from day 1, for all pension holders.
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.
How to apply
Please send your CV and any supporting statement to recruitment@hastoe.com by midnight on 26th May 2026.
We may be conducting interviews as the recruitment progresses and may close the vacancy before the date specified. We recommend applying early.
If you would like to find out more about the role please contact Emily Moss at emoss@hastoe.com or for enquiries about the application process please contact the HR Team at recruitment@hastoe.com.
This post is subject to background checks. Follow the link for further information on this: https://www.hastoe.com/background-checks/